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Brent Heslop

Product Designer, Melbourne Australia

IT Automation

Devicie develops IT management software for Companies and Managed Service Providers, helping them configure, automate, manage and get deeper insights into all of their Microsoft intune instances. For those in IT services it’s incredibly important for their security.

With existing solutions, many tasks are done bespoke and manually for each company. Requiring meticulous staged planning.

Failure means your companies privacy & security faltering.
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My Role

I was consulted & designed with Devicie to create the initial product's vision. When faced with difficult design problems or strategic changes, I designed key workflows throughout the platform.

STAGE 01

North Star

Working directly with CEO, we created a prototype that takes a customer through all the major beats of Devicie. From onboarding through to managing your intune instance, these designs were used as a foundation to build upon.
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STAGE 02

Growth

Restructured for Scale

After a year in MVP, Devicie strategically expanded their service offerings. This growth required an overhaul of Devicie's navigation and update existing deployment flows for greater consistentcy.

We updated the sidebar to allow for quicker service navigation. Making it easier for IT managers to manage multiple tenants.

Devicie platform showing a more consistent deployment flow

Previously fractured deployment flows were also updated for a consistent experience across each service offering reducing onboarding time.

Results

70

%

reduction in support tickets

100

+

hours saved per tech, per month

3.5

x

hours saved per tech, per month

Learn more at devicie.com

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Let's Chat

heslop.brent@gmail.com

Designed and created by Brent Heslop.

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